Remote Area Medical’s staff is a team of hard-working humanitarians!
In order to serve tens of thousands of patients in need each year, RAM mobile medical clinics require hundreds of volunteers, but also the expertise and commitment from RAM staff members. Small, but mighty, RAM team members are dedicated to recruiting the most competent volunteers, organizing the most efficient clinics, and providing the best possible health care to people in need.
Chief Executive Officer
Jeff earned an Associate Degree from the State University of New York at Canton, a Bachelor of Science Degree from the University of Tennessee, Chattanooga, and a Masters of Business Administration from Lincoln Memorial University. He spent 28 years employed by Altria Sales and Distribution and began volunteering with Remote Area Medical in 2008. In 2014, after volunteering for six years, he became a full-time employee. In 2015, he was voted Remote Area Medical’s first ever Chief Executive Officer.
Chief Operations Officer
Chris earned a degree in Opticianry from Roane State Community College in Harriman, Tennessee. At 13 years old, he volunteered with RAM at Expedition #100 in 1997 and continued volunteering until he joined RAM’s small staff in 2013. He has seen many lives changed by RAM. “Patients and volunteers alike leave the events with a new perspective on life. As a volunteer, you will count down the days until you do it again.”
Chief Financial Officer
Don graduated from Florida State University, receiving a degree in Education. He got his start with RAM when his neighbor gave him a referral to our CEO, Jeff Eastman, and he has now been with RAM for two years. A highlight of Don’s time with RAM was his trip to Guyana, South America. He joined a RAM pilot on our air ambulance and flew to some of the remote villages. “RAM makes a difference. People are genuinely helped.”
Ron attended college at Hiawassee College in Madisonville, Tennesssee. He worked with Delta Airlines for 28 years and got to know Stan Brock during his time with the airline. Stan invited him to volunteer at Expedition #200 in 2000, and Ron has been playing a key role for RAM since. During his time with RAM, many people have touched Ron’s heart. For example, Ron watched a 9-year-old boy in Unicoi County, Tennessee receive new glasses and learn for the first time that trees have leaves.
Vicki graduated from East Tennessee State University with a Master’s Degree in Nursing Education and a Post-Master’s Family Nurse Practitioner Certificate. Vicki began volunteering with RAM in 2007 while working on her practicum for school. She became instrumental in establishing a relationship between RAM and the ETSU College of Nursing. Since then, Vicki has helped RAM join forces with more than 50 nursing programs.
Bill attended Rutledge High School in Rutledge, Tennessee. A longtime Lion’s Club member, he got his start with RAM when some fellow Lions invited him to volunteer at a nearby clinic. The first time he witnessed people receiving help, he was sold on RAM. Bill loves how each clinic seems to end the same way – people leave with smiles on their faces. Volunteering is important to Bill because so many lives are impacted in a positive way.
Poppy Green graduated from Hamilton College with a Bachelor’s of Arts, majoring in Neuroscience. He began his career with RAM as an intern in the summer of 2015 and 2016, which eventually led to him being hired as Clinic Coordinator. If someone were interested in volunteering, Poppy would tell them, “The people RAM serves are no different than you or I. They are your co-workers, friends, and neighbors. RAM is about people helping people.” When Poppy isn’t hard at work, he enjoys hiking, working out, and watching football.
Mary graduated from Middle Tennessee State University, receiving a Master’s in Corporate Training & Development, with an emphasis in Telecommunications Management. A native of Athens, Tennessee, Mary traveled with her family as a Navy wife before settling back in her hometown where she worked in telecommunications sales, operations, and management. Her volunteering includes RAM, Lions International, Red Cross, United Way, and serving as Ombudsman with Navy Squadron HSL-46. Volunteering with RAM has become a way of life for Mary & the Brown family, where they love to serve with the RAM Team to “alleviate pain and suffering”.
Kathi attended Hixson High School in Hixson, Tennessee. She has experience in multiple work areas, including as a volunteer firefighter and EMT, an Education and Public Relations Officer, a General Manager, a Customer Service Supervisor and a Volunteer Coordinator. Kathi has volunteered with many organizations throughout the years, but she says volunteering with Remote Area Medical was life-changing. She says RAM is her “dream job”. Every position she has held has led her to where she is now. In her spare time, you may find her working in the yard, storytelling or checking out Pinterest for new craft ideas! Those who volunteer at RAM clinics will surely hear her famous “RAM Cheer”.
Emily grew up outside of Nashville in Gallatin, TN and then attended East Tennessee State University where she received a Bachelor of Arts in Anthropology with a Minor in Chemistry. After graduating, Emily volunteered at a RAM clinic and instantly wanted to get more involved. She applied to RAM’s “Voluntern” program and starting interning with RAM in November 2016. During her Volunternship, a Volunteer Coordinator position opened up, and she decided to apply! RAM has provided her with unique opportunities to travel across the United States and abroad to Haiti, and she has met numerous patients and volunteers along the way whose stories are what inspire her to continue working with RAM each day. Outside of RAM, Emily enjoys riding bikes with her husband, Michael, forcing her cats to let her love them, and spending time with friends and family!
Communications/ Grants Manager
Kaylen Mallard is originally from Jackson, TN. She has an MFA in creative nonfiction from the University of Montana and has lived in Tennessee, Massachusetts, New York, Montana, and Indiana. She began her career with the March of Dimes in their youth leadership development program, served an AmeriCorps term at Carson-Newman University, and was the Director of Development for The Mind Trust and the Kurt Vonnegut Museum and Library, both nonprofits in Indianapolis. In 2015 and 2016, Kaylen completed a series of writing residencies, including ones at Madrono Ranch in Medina, TX and the Kimmel Harding Nelson Center for the Arts in Nebraska City, Nebraska. She lives in Knoxville with her partner, Jamie, and their dog, Whisky.
Social Media/ Marketing Specialist
Emily is from Knoxville, TN. She attended Milligan College in Elizabethton, TN where she received a Bachelor’s of Science in Communications, focusing on Public Relations and Advertising. She began her career at Remote Area Medical in 2016 as a Development Associate and has now transitioned to the Social Media/ Marketing Specialist. Emily knew as soon as she heard about RAM’s mission that she wanted to be part of the team. Working with people and making a difference has always been a life aspiration. When she isn’t working, Emily coaches and plays softball. She also enjoys painting, crafting, and photography.
Media Relations Specialist
Robert Lambert is originally from Dublin, VA. He has a Bachelor’s degree in Communication from Radford University and a Master’s degree in Communication and Information from the University of Tennessee. He began his communications career in 2013 at the Community Health Center of the New River Valley in Virginia and most recently worked for Cherokee Health Systems in Knoxville. Robert is a 2017 graduate of Introduction Knoxville, a Leadership Knoxville program, and he lives in Knoxville with his beloved dog, Gracie.
Special Assistant to the President
Sherri graduated from APSU with a B.A. in communications and studio art. Her talents in writing and illustration led her to publish a book under the pen name Sherri Elizabeth Tidwell, which helped grieving children. Inspired to help others in need, Sherri combined her creativity with the training she received at a marketing company to assist RAM’s development department. Sherri believes that working for RAM may be the greatest thing she can do with her life besides being a mommy. As the sole caretaker of her husband, a massive diabetic with brain injuries from a coma and stroke, Sherri realizes that the need for free healthcare is urgent. About RAM’s Founder Stan, Sherri says, “It’s inspiring to know people like this exist. It shows you that one person really can make a difference.”
Community Veterinary Specialist
Amanda attended The University of Tennessee at Martin for her undergraduate studies, majoring in Psychology. She attended the University of Tennessee, Knoxville for her Master’s Degree in Cultural Studies of Educational Foundations, and she received a Grant Writing Certificate from The University of Tennessee, Knoxville. Amanda has worked for RAM for over 8 years. She got her start when her father, a retired firefighter, invited her to volunteer at the 2007 clinic in the Lonsdale community in Knoxville. “I was hooked.”
Marcus Badon attended Central High School, in Knoxville, Tennessee and is currently pursuing his Associate’s degree at Pellissippi State Community College, with a plan of obtaining a Bachelor’s degree to follow. He recently began working full-time for the organization as Finance Assistant. If he were to speak to someone about the importance of volunteering for RAM, he would say, “giving one’s time to not only the greater good but to make a discernible improvement in an individual’s life, provides a great sense of purpose and accomplishment.” In his down time, Marcus enjoys reading, learning, being outdoors, and spending time with friends.
Denture Lab Manager
Denture Lab Technician
Supply Chain Manager
Kim got her start with RAM by volunteering. Witnessing the impact RAM’s services is such an inspiring part of her job. Her most rewarding moment while working with RAM was seeing our first denture patients receive their completed dentures. Seeing just how much it affected their self-esteem and quality of life was uplifting.
Operations Administrative Assistant
Janice attended Rule High School in Knoxville, Tennessee. She worked with LensCrafters for 31 years and recently got her start with RAM. She enjoys cooking and spending time with her grandchildren.
Disaster Relief Assistant
Jamie is a graduate of Powell High School and has worked as a caregiver in many capacities over the years. She is a CNA and has more than 30 yrs of clinical as well as at home experience. She first learned about RAM, when her son needed glasses, so off to her first RAM clinic, she went! She began volunteering shortly thereafter, some 10 years ago, knowing that this was where she needed to be making an impact, doing the most good for the most people, around the world. At one of her very first clinics, a patient stopped to tell her ‘Thank You’ for her new eyeglasses. She said, “I’m going to go home and see my baby…you see, I’ve never seen my baby’s face” There wasn’t a dry eye around for that one! She has seen firsthand, by Stan Brocks example, that one person CAN change the world!
Jamie and her husband, Jack are also passionate members of the Tennesseans For Living History, where they reenact old fashioned soap making from the 18th century.
Andrew graduated from the University of Tennessee, Knoxville and received a bachelor’s degree and master’s degree in Biomedical Engineering. He started volunteering with RAM in 2014, eventually becoming a full-time employee in the Fall of 2015. An interesting fact about Andrew is that he competed in a national competition for a gymnastics club during his sophomore year in college.
Aviation/Flight Departments, Manager
John began volunteering with RAM many years ago when he helped maintain the World War II era DC-3 airplane, but just recently came on board as a full-time employee. An interesting story he has about his time with RAM is when founder, Stan Brock told a friend of his, “when it comes to wrestling anacondas, you should start with the small ones.” An interesting fact about John is he served our country in the Vietnam war, as well as serving in the U.S. Navy and Air Force.
Jacob Rhodes earned a degree in Aviation Maintenance Management from Thomas Edison State University. He began volunteering as an aircraft mechanic in 2013 and was hired full-time in 2017. His most rewarding moment is when he was deployed in Afghanistan with the Army. Jacob supported our nation’s soldiers as a crew chief on a UH-60 helicopter. “Working for RAM is great because there are a lot of chances to travel and meet interesting people while also helping serve a great cause.” In his downtime, he enjoys flying, fly-fishing, and motocross.