Delivering one-time, free, basic medical aid to Tennessee residents through telehealth.

Access Care Anywhere In Tennessee With RAM Telehealth

Free, Quality Healthcare

Get the same quality of care you’d get at the doctor’s office.

Virtual Appointments

All you need is an internet connection, an email address, and a device with a camera, microphone, and speakers.

On the Move

In addition to our online services, we have a mobile unit that can travel to areas in need.

Breaking Down Barriers To Care

 

RAM Telehealth connects volunteer healthcare practitioners to individuals seeking healthcare services through online appointments. Today, individuals within the state of Tennessee, can access RAM’s new and free virtual clinics through their phones and computer screens.

All VIRTUAL appointments are FREE, and no insurance is required. Services are provided on a first-come, first-served basis, by appointment only.

Please contact RAM at telehealth@ramusa.org if you have any questions.

HOW IT WORKS

Use your email address to create a CareClix account here, and complete your profile with medical history. If you already have a CareClix account, login here.

We will contact you to complete registration and schedule an appointment. Please return emails, calls, and/or texts from RAM.

Join a video call with a doctor at your scheduled time.

I appreciate her treating me like a human being — like a person. That goes a long ways. They called you by your first name instead of your last name. I know it’s a little thing, but that means a lot. – Jeremy

In Addition To Online Appointments

 

Remote Area Medical provides cutting-edge virtual healthcare through our telehealth access vehicle. This mobile unit features two state-of-the-art exam rooms and comes fully equipped with essential supplies and Starlink internet connectivity.

This innovative setup enables seamless remote communication between volunteer doctors and patients. To ensure a comprehensive and streamlined experience, a volunteer nurse is onboard to manage patient intake, check vital signs, and prepare the doctor for the consultation.

This collaborative approach ensures that every aspect of the virtual healthcare process is handled efficiently and with the utmost care.

Schedule

BECOME A RAM TELEHEALTH VOLUNTEER

As a volunteer practictioner, this initiative allows you to work flexible hours from any location, free from the usual hassles of insurance, billing, and excessive paperwork. Your expertise could profoundly impact lives, particularly within the homeless population, many of whom have not had medical care in years.

Contact Our Volunteer Manager

Call our Volunteer Manager, Mary Brown, at 423-506-1404 or email marybrown@ramusa.org to find out more.

Simple Onboarding

If you’d like to participate, we’ll guide you through a simple training process to familiarize you with the Telehealth system – a hassle-free setup.

Make a Difference

Start participating in video calls that not only have the potential to save lives but will significantly improve the quality of life for many.

FAQ

What is Telehealth?

Sometimes called telemedicine, telehealth allows patients to receive care from healthcare providers remotely through live video conferencing, phone calls, and secure messaging online.

What makes Remote Area Medical (RAM)’s Telehealth program different from other primary care practices?

RAM’s Telehealth program is fueled by donations and operated by licensed volunteer providers, allowing us to offer quality medical care at no cost to patients. In addition to being free, RAM’s Telehealth program unlocks access to care for people unable to visit a doctor’s office due to geographic barriers, transportation limitations, health conditions, or other limiting factors.

What kind of medical care can I receive through RAM’s Telehealth program?

During a Telehealth visit, RAM Volunteer doctors can offer wellness visits; help with dermatology (skin care) issues; consultations for conditions such as sinusitis, urinary tract infections, and common rashes; as well as non-narcotic prescription refills (medications are not covered by Remote Area Medical). This care is considered acute care and is not meant as primary or long term care.

Do I need insurance to use this service?

Insurance is not required for any of RAM’s services, including Telehealth. All of RAM’s services are free.

How do I get care with Remote Area Medical Telehealth?

1. Create a CareClix account here, and complete your CareClix profile and questionnaire with medical history.

2. We will contact you to complete registration and schedule an appointment. Please return calls/texts (865-500-8599) or emails (telehealth@ramusa.org) from RAM.

3. Check-in with a RAM Telehealth team member 10 minutes prior to your appointment and join a video call with the doctor at your scheduled time.

Do I need a computer to use RAM's Telehealth services?

You can use any device with an internet connection, video, and audio capabilities. A desktop computer, laptop, tablet, or smartphone will work.

Can my child use Remote Area Medical’s Telehealth service?

RAM’s Telehealth program is currently only serving adult Tennessee residents. RAM does not offer Telehealth care to children. TennCare provides healthcare services to children in Tennessee.

Can I get a prescription refilled?

Licensed RAM Volunteer doctors can order many common non-narcotic prescriptions and can send most common non-narcotic refill requests to your preferred pharmacy. Please provide the pharmacy’s name and phone number to the RAM team member during check-in prior to your appointment. Please note:

• RAM Volunteer doctors do NOT order narcotic prescriptions and are not guaranteed to be able to order or request refills for all prescriptions.

• RAM does NOT cover the cost of your prescription.

I have other questions about Telehealth. Who can I talk to?

Email telehealth@ramusa.org and a Remote Area Medical team member will reach out to help.

THANK YOU TO OUR SPONSORS

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